Departments
Residents looking for Polk County departments and public services can use this directory to find the office or service that handles a specific need. The table below lists major county departments and important public service contacts, along with their primary service areas and phone numbers. Use it to find help with property assessments and records, elections, public health, community assistance, law enforcement, emergency management, roads and permits, veteran services, vital records, vehicle services, and other county services.
Polk County Department Directory and Phone Numbers
| Name | Services | Phone Number |
|---|---|---|
| Assessor | Property assessments, valuation information, parcel records, property classification, and assessment-related questions. | 515-286-3014 |
| Attorney's Office | Criminal prosecution, juvenile matters, legal counsel for county government, victim services, and restorative justice programs. | 515-286-3737 |
| Auditor's Office | Elections and voter services, county financial administration, real estate transfer records, property tax levies, and related auditor services. | 515-286-3080 |
| Behavioral Health & Disability Services | Behavioral health and disability support, service coordination, referrals, resource access, and Aging & Disability Resource Center assistance. | 515-286-3570 |
| Board of Supervisors | County policy, budgeting, public administration, official county business, public meetings, and oversight of county operations. | 515-286-3120 |
| Community, Family & Youth Services | Family and adult support, general assistance, food and nutrition programs, juvenile services, referrals, and community-based assistance. | 515-286-3434 |
| Conservation | County parks, trails, outdoor recreation, conservation education, natural resource protection, and recreation facilities. | 515-323-5300 |
| Crisis & Advocacy Services | Crisis intervention, victim advocacy, counseling, support services, referrals, and assistance for individuals affected by crime. | 515-286-3600 |
| Emergency Management | Emergency planning, disaster preparedness, incident coordination, public safety readiness, and community emergency response. | 515-286-2107 |
| General Assistance | Temporary and emergency assistance for qualifying residents, including help with rent, utilities, basic needs, and other financial hardships. | 515-286-2088 |
| General Services | County facilities, buildings and grounds, central services, mail processing, archives, printing, purchasing support, and fleet management. | 515-286-3215 |
| Health Department | Public health programs, immunizations, communicable disease services, health screenings, education, prevention, and community health information. | 515-286-3798 |
| Housing Services Division | Housing assistance, emergency home repair, weatherization, aging-in-place programs, eligibility guidance, and housing-related resources. | 515-286-3356 |
| Human Resources | County employment, job information, employee services, workplace policies, benefits administration, and human resources support. | 515-286-3200 |
| Juvenile Detention | Secure juvenile detention, supervision, intake coordination, educational services, and detention-related information for youth and families. | 515-286-3344 |
| Medical Examiner | Death investigations, medico-legal examinations, cause and manner of death information, autopsy reports, and related case services. | 515-286-2102 (General Information, Daytime); 515-286-3333 (Report a Death, 24/7) |
| Procurement & Purchasing Division | County purchasing, competitive bids, requests for proposals, vendor information, contracting support, and procurement of goods and services. | 515-286-3220 |
| Public Works | Road maintenance, engineering, planning and development, permits and inspections, water resources, air quality, and housing services. | 515-286-3705 |
| Recorder's Office | Real estate records, recorded documents, vital records, passports, and ATV, boat, and snowmobile registration services. | 515-286-3160 |
| Sheriff's Office | Law enforcement, public safety, investigations, civil process, detention services, communications, and other sheriff-related responsibilities. | 515-286-3814 |
| Sheriff's Office – Jail & Detention | County jail operations, inmate custody, detention services, jail information, inmate-related administration, and correctional facility responsibilities. | 515-323-5400 |
| Treasurer's Office | Property tax collection, vehicle registration, title transfers, tax-related transactions, and other treasury services. | 515-286-3030 (Vehicle); 515-286-3060 (Property Tax) |
| Veteran Affairs | Veteran benefits assistance, financial assistance information, referrals, and support services for eligible veterans and their families. | 515-286-3670 |
| Vital Records | Certified birth, death, and marriage records, record requests, eligibility information, and other vital records services. | 515-286-3781 |